Adopt the Right Mindset - When challenges arise, focuses on what s/he can solve. Maintains composure; is not defensive or irritated when challenged with adversity
Lean Into Change - Open and adaptable to change. Effectively adjusts to changes and deals effectively with uncertainties. Actively leads through changes they see coming or wants to lead with energy, and confidence.
Embrace the Difficult - Generates valuable ideas and effective solutions to difficult problems; action oriented, works hard to execute challenging tasks.
Excellence with Integrity
Understand the Business - Understands the big picture and impact of the work we do. Knows how the business works, and how to apply the regulatory and compliance rules.
Anticipate and Solve Problems - Displays self-awareness and situational awareness, effectively anticipates future consequences and trends, comes with options and solutions for how to address risks and problems. Settles conflicts equitably in a professional manner, listens to opposing opinion, compromise.
Choose ?We?? over Me - Has a one team attitude - we get the work done together, find solutions together. Has a well-rounded team of individuals with unique skills. Humble, collaborative.
Care, Listen, Engage - Treats others with consideration, directly and indirectly. Listens to understand, asks how they can help, shares credit for work, and accepts responsibility for their work and work of their team.
Invest in Relationships - Builds strong relationships, in and out of the site working to build trust. Gets to know on his/her team and site team. Builds productive relationships, has positive intent, coaches, mentors and develops others
ESSENTIAL FUNCTIONS:
The major activities of the Quality Manager are:
Act as Management Representative for the facility.
Oversees and has quality responsibility for the raw material facility.
Responsible for Quality and Compliance Remediation activities at the Augusta, GA facility
Lead, coach and develop all personnel within the Quality team to continually improve site quality performance, and manufacturing efficiency.
Validation of product designs, manufacturing processes, equipment, and procedures required for the production and delivery of finished product.
Establish systems and documentation required for the implementation and maintenance of a 21 CFR Part 820 total quality system and compliance to applicable International standards, such as ISO 13485 MDD/MDR, CMDR, etc.
Coordinate effective management reviews, including gap analyses
Coordinate training of the Quality System to Executive Management
Support the maintenance of the associated product Technical Files
Provide support and resources for the administration of Project Management, Design Control, Research, Development & Engineering efforts within the facility.
Initiate and direct corrective actions to problems relating to product or process quality, such as complaint resolution, customer interface, regulatory action.
Provide liaison between the operations management and regulatory agencies (FDA, ISO, DOH) regarding audit findings, litigation, and complaints.
Support Risk Assessment techniques and methods (FMEA) in addressing design and improvement projects.
Establish and implement quality systems that will support the key strategies for the plant with emphasis on continuous value improvements in total cost, quality, service, and innovation.
Improve facility operations through implementations of quality management specifications, procedures, test methods, and measurement systems.
Foster cross-functional integration of the Quality Organization with all other business unit functions by maintaining productive working relationships and promoting QA involvement.
Manage departmental spending within the budget
Support plant EH&S initiatives and foster safe working conditions in the department and the plant.
Qualifications
Knowledge:
This position requires a bachelor??s degree, preferably in a technical field relating to engineering or science.
A minimum of five years (eight years, preferred) experience in the following areas: Quality Management & Regulatory Affairs, medical device or pharmaceutical manufacturing, FDA (CFR 820) and ISO/EC requirements, statistical techniques and sampling methods, root cause analysis, and problem solving. Experience in quality remediation, drug/device combination products, and cleaning validation is preferred.
This position prefers certification as a Six Sigma Engineer, ASQ Quality Engineer, ISO Lead Assessor or ASQ Quality Auditor.
Knowledge of applicable standards (i.e., ISO 13485:20016, MDSAP, MDD/MDR, QSRâ??s, and CMDR) and GMPs is required.
Evaluate the impact of any new product or changes to existing products on regulatory applications.
Skills and abilities:
Strong communication, multi-task management, organization, project management, and leadership skills are required for effective performance in this position.
This position will serve in a results-driven environment and requires a team-oriented individual.
The position facilitates team-based management, developing supportive relationships with all departments, functions, and personnel in dealing with quality problems, initiatives, and corrective actions.
Manages quality department operations and supervises professional employees, frontline supervisors and/or business support staff, inspectors, and technicians
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short-term impact on work processes, outcomes, and customers
Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
Interactions normally involves resolution of issues related to operations and/or projects