Job Details

Client’s Wealth Management team is looking for an experienced Salesforce Architect who will be responsible for

design, drive the development and maintenance of contact center application in salesforce.com platform. The

candidate will join the group, responsible for the Client’s Wealth Management's Contact Center delivery platform

to help address our clients’ needs, grow our practice, and enhance our Culture of Investment Excellence.

The primary focus will be full life cycle of Salesforce development and integration with third-party services using

agile methodologies. The candidate will be working with other developers on different layers of the infrastructure

and integration. Therefore, a commitment to collaborative problem solving, state of the art design and creating

quality products is essential.

Principal Duties and Responsibilities:

As a Salesforce.com Architect/engineer, responsibilities include but not limited:

• Analyze the business requirement and define the appropriate design with respect to data modeling,

Perform configuration and customization of the salesforce.com platform.

• Design and develop high-performance, reusable lightning component.

• Visualforce, lightning web component and Apex development.

• Guide team on writing test classes for developed classes and ensuring more than 80% code coverage

• Translating functional requirements into technical requirements.

• Identifying bugs and aligning with requirements during debugging.

• Guide & implement Testing automation, bug fixing and deploying to production

• Make suggestions for better solutions to problems

• Keep abreast of the latest and emerging technologies

• Should have previous contact center experience & implementation knowledge on CTI integration

Required Skills and Experience:

• 4+ year of Architect experience in Salesforce.com

• 4+ year of development experience in Lightning Component, Lightning Event, Lightning page Template

• 2+ year of development experience in Visual Force, Apex, Process flows.

• Hands-on experience in Salesforce administration (e.g., managing users, security controls, and data as

well as creating roles, profiles, and reports).

• Experience in designing custom objects, custom fields, picklists, page layouts, record layout, workflow,

approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email

generation according to application requirements.

• Experience in integrating external applications to Salesforce

• Previous work experience with enterprise application and software development

• Experience developing customer-facing interfaces

• Excellent problem-solving skills and ability to provide required solutions

• Must have knowledge on sales cloud, service cloud and financial cloud.

• Experience with SFDC and UX integration will be big plus

• Experience in integrating with Angular/React applications will be big plus

• Experience in OpenCTI Integration experience will be big plus.

• Experience in Service Cloud implementation.