ServiceNow Technical Consultant- 3+ month contract Duluth, GA

Job Description:

Qualifications

  • At least 5 years of experience with ServiceNow Configuration Management Database, Discovery, or Service Mapping
  • Good hands-on knowledge of data modeling tools
  • Knowledge of data analysis and E-R Diagramming techniques
  • Strong organizational skills; attention to detail
  • Good analytical and problem-solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions
  • Good interpersonal skills and a strong team player
  • Good communications skills in English, both written and verbal

Responsibilities

  • Configure and maintain ServiceNow Discovery scheduled jobs and overall health
  • Develops and maintains logical data models utilizing windows-based data modeling tools
  • Conduct working sessions with technology owners and their subject matter experts to document their data model requirements
  • Analyze data in the company\'s CMDB for accuracy, completeness, and staleness
  • Update data in the CMDB according to requirements and analysis
  • Works closely with data analyst staff members, data model administrators, technology owners, and subject matter experts
  • Performs related duties as assigned
  • Understanding of ITIL and Configuration Management
  • Ability to prioritize workload and consistently meet deadlines

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