POSITION PURPOSE

We are seeking a highly skilled and experienced IT Program Manager to join our dynamic team. As a IT Program Manager, you will be responsible for overseeing and managing the successful delivery of complex IT projects/Programs within our organization. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are completed on time, within budget, and meet the desired objectives.

PRIMARY DUTIES / RESPONSIBILITIES

• Lead and manage the entire project lifecycle, from initiation to closure, ensuring adherence to project management best practices and methodologies.
• Define project scope, goals, and deliverables in collaboration with stakeholders and senior management.
• Develop and maintain comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies.
• Coordinate and collaborate with cross-functional teams, including developers, engineers, designers, and business analysts, to ensure project requirements are understood and met.
• Monitor project progress, identify potential risks and issues, and develop mitigation strategies to ensure successful project delivery.
• Conduct regular project status meetings, providing updates to stakeholders and senior management on project progress, risks, and issues.
• Manage project budgets, tracking expenses, and ensuring projects are delivered within allocated financial resources.
• Foster effective communication and collaboration among team members, stakeholders, and vendors to ensure project objectives are met.
• Provide leadership and guidance to project team members, ensuring they have the necessary resources and support to successfully complete their tasks.
• Conduct post-project evaluations to identify lessons learned and areas for improvement, and implement changes to enhance future project delivery.
• Handle the Request for Proposal (RFP) process, including the creation, evaluation, and selection of vendors or service providers.
• Organize and facilitate Steering Committee meetings, involving key stakeholders to provide strategic guidance and decision-making for projects.

QUALIFICATIONS

Education / Experience / Background     

• Bachelor degree or equivalent required
• Minimum of 10 years of experience in IT project management
• Proven experience successfully leading and managing multiple, parallel complex IT projects
• Demonstrated experience in personnel management and working with offshore teams
• Experience in working both independently and in a team-oriented, collaborative environment is essential  

Knowledge / Skills / Abilities      

• Strong knowledge of waterfall and Agile project management methodologies, tools, and techniques.
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Solid capacity for tracking budgets and reporting deviations early.
• Experience in working with and managing vendors (onshore and offshore)
• Experience in risk management and mitigation strategies.
• Proficiency in project management software and tools.