Salesforce.com Delivery/Engagement Lead Location: L.A. CA
Job Description:
Qualification:
- Bachelor's in engineering or equivalent
Responsibility:
Solution Conceptualization:
·Study industry trends to remain aware oftechnology trends.
·Understand internal/external requirements.
·Analyze the need for POC based on the strategicroadmap laid out by the enterprise architect.
·Provide guidance to architects in evaluatevarious products/ technologies suited for the solution.
·Review the solution prepared by otherarchitects.
·Ensure that the solution fits holistically inthe overall Enterprise Architecture design and does not violate architectureprinciples.
·Conduct economic analysis of architecture.
·Provide support to other teams for building casefor PoC to senior management in terms of current organizational need andpotential benefits.
Solution Definition:
·Provide support during requirement gathering andanalysis (technical perspective during downstream assessment) to other teams.
·Provide guidance to solution architect aroundusage of patterns/anti patterns in the solution.
·Rephrase the solution if required to minimizethe risk of solution.
·Ensure CTS architecture principles andQOA(Quality of Architecture) are maintained.
·Analyze tradeoffs and provide recommendations,if any, on the solution architecture.
Solution Design:
·Understand business processes, cases andfunctions.
·Understand business problem and impact.
·Analyze existing enterprise architecture andevaluate other technology/ frameworks.
·Understand requirement, analyze feasibility andprovide recommendation.
·Provide support in creation of functional design,logical database design, test design and design overview document.
Project Support:
·Conduct planned and unplanned audits for complexprojects.
·Perform architecture design review.
·Identify opportunities for optimization of cost/ time / asset utilization in complex projects and advise relevant teamsaccordingly where possible.
·Manage stakeholder perception.
·Provide advice to teams facing complex technicalissues in the course of project delivery.
Asset Development and Governance:
·Track implementation of assets.
·Assist in conducting audits.
·In case of deviations, apprise relevant projectmanagers of the same to drive effective implementation.
·In case of any implementation challenges.
·Identify the underlying cause and supporttechnology teams in customization of asset to meet current needs of theorganization.
·Assist in analyzing metrics and feedback fromproject teams adopting designed assets.
·Monitor asset effectiveness during realtimeimplementation.
·Identify areas for improvement / customizationand redesign asset based on analysis.
·Share identified areas with Enterprise Architectfor review.
Business Development Support:
·Scan the market and identify new technologyareas which can be adopted in Cognizant.
·Identify new clients or new needs in theexisting clients and share suggestions with Enterprise / Solution Architects.
·Develop collaterals for proposals.
·Participate in discussion for client proposals.
·Provide support for developing RFPs.
·Participate in industry seminars/ conference, ifrequired, to share knowledge and build Cognizant brand.
Knowledge Management:
·Keep abreast of the technology trends, industrybest practices etc.
·Publish white papers.
·Develop a repository of technical solutions,technical best practices and design/coding guidelines/standards.
·Conduct and facilitate knowledge sharing andlearning sessions across the team.
·Build awareness of the knowledge repositoryamong reporting teams.
·Track contribution to knowledge managementportal.
·Update best practices, white papers, artifactsetc to the database on a regular basis.
People Management:
·Participate in senior level talent selection.
·Set clear and objective goals for team.
·Conduct appraisals.
·Identify, priorities and deploy action items forcompetency development.
·Review progress on employee engagementactivities in the architecture track.
·Direct and guide other managers/team leaders onresolving employee complaints.
·Identify, groom, reward and develop highperformers and future leaders.
·Mentor all architects in the EAS function.
Must Have Skills
·Salesforce Consumer Good cloud
·Salesforce - Knowledge
·Salesforce Analytics & Report
·Data Management
Qualifications:
Technical Skills
SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
1 | Salesforce Consumer Good cloud | PL1 | Required |
2 | Salesforce - Knowledge | PL1 | Required |
3 | Salesforce Analytics & Report | PL1 | Required |
Domain Skills
SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
1 | Data Management | NA | Required |
* Proficiency Legends
Proficiency Level | Generic Reference |
PL1 | The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. |
PL2 | The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. |
PL3 | The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. |
PL4 | The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. |