Qualifications

Requires advanced knowledge of professional field and industry

Influences the development of and drives the application of principles, theories, concepts

Work under minimal supervision

Relies on experience and judgement to plan and accomplish assigned goals

Judgement is required in resolving complex problems based on experience

Contacts are primarily with department supervisors, leads, subordinates, and peers

Occasional contact with external contractors/vendors

Bachelor\'s degree required or equivalent combination of education and experience

08-10 years related experience required

Regular and predictable attendance

Occasional business travel required, Ability to work non-standard schedule as needed, On-call hours as needed

While performing the duties of this job, the employee is regularly required to sit and talk or hear

The employee is occasionally required to stand and walk

Responsibilities

This position will be to support SAP APO and SAP IBP applications via configuration, ECC core interfaces, cloud platform integration and security administration

The candidate will review requirements and execute the most efficient solution to meet the needs of the Business through analysis, design, testing and implementation

Design, execute and deploy business application systems

Apply technical expertise to the implementation, monitoring, or maintenance of IT systems

Involvement in the planning, analysis, design, development, testing, implementation, maintenance, and management of solutions

Establish a technical vision for complex, enterprise projects

Interact with IT colleagues and business stakeholders in problem solving, creating business capabilities, and defining effective and efficient technology solutions for solving business problems

Assist System Analysts, Network Administrators, and the helpdesk deskside support group with technical support issues

Ability to present technical concepts across multiple levels of an organization

Provide product focal point and subject matter technical expertise

Provide escalated user support

Monitor activities of and coordinates activities with service providers, partners and vendors for installation, maintenance and troubleshooting

Assist Business colleagues in creation of training documentation and knowledge transfer

Interacts with local and global colleagues to ensure solutions follow strategic path goals and objectives

Prepare project status reports to inform management to project progression

Identifies any issues which need to be escalated for resolution or assistance

Adhere to system validation plans as required to meet corporate business needs and support the company\'s GxP validation requirements

Provide configuration and functional support for the SAP APO system, specifically in the area of core interface, planning areas, planning books, macros, statistical models, process chains and analysis process design routines

Provide configuration and functional support for the SAP IBP system, specifically in the area of cloud platform integration, security administration, Microsoft Excel VBA, Fiori application setup, master data types, key figures, planning levels, job creation and maintenance

In-depth knowledge of SAP APO DP module

Understanding of MRP/Heuristic functionality

Responsible for providing ongoing operational support and continuous improvement of supply chain Business processes by analyzing and designing improvements and new functionality in SAP APO and SAP IBP

Manage and participate in system upgrades and the application of OSS notes/support packages

Interface with internal and external resources involved in projects and ensure adherence to company operating procedures, validation protocols and standards

Use debug techniques to diagnose program results

Analyze program failures with ST22

Leads new technology evaluation related to digital solutions, development tools and methodologies

Stay current on SAP functionality and applications related to SAP APO and SAP IBP

Working knowledge of SAP authorizations, roles and objects and basic reports to troubleshoot missing authorizations and assist security team with security design and helpdesk tickets

Maintain subject matter expert (SME) training documentation

Train new and existing users on SAP APO and SAP IBP functionality

Participate on international calls and global teams and support harmonization efforts

Adhere to project plans and schedules

May serve as a project lead or project participant on assigned projects

Provide support to SAP APO and SAP IBP production system users by phone 7 days a week , 24 hours a day when needed for production issues

It shall be the duty of every employee while at work to take reasonable care for safety and health of