Role:IT Business Analyst

Location:Des Moines, IA

Responsibilities:

• Works with business partners to elicit high-level requirements and capture business needs.
  
• Clearly articulates and documents business requirements.
  
• Supports the assessment of the risks of various solutions and prioritization of competing business demands.
  
• Manages ongoing relationship with business clients to drive satisfaction with IT.
  
• Supports project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
  
• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies.
  
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems.
  
• Proactively resolves client satisfaction issues.
  
• Negotiates contracts, manages relationships, and monitors vendor performance against SLAs.
  
• Ability to travel domestic and international up to 10% of the time.
  

Qualifications:

Job Requirements

• Associates degree and 1 to 4 years of IT domain experience in three or more of the following areas:
• Application Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support
  
• Previous background and experience with data warehousing and data reporting tools desired.
  

Skills Required

• Demonstrated ability to communicate in both verbal and written communication
  
• Demonstrated analytical skills
  
• Basic understanding of information technology and business concepts
  
• Familiarity with general business functions
  
• Problem solving and strong communication skills