• Responsible for introducing, managing and evolving enterprise suite of products that provide a foundation for collaboration and information presentation.
• Coordinates with vendors and internal customers to provide project coordination, installation, support & testing, reporting, and other support as needed.
  

Some job responsibilities will include, but are not limited to:

• Provide guidance and leadership to all levels of staff as required.
  
• Assign personnel to projects and assignments, directing priorities to ensure the timely completion of them.
  
• Develops and designs support operations and processes.
  
• Actively participates in management and leadership meetings.
  
• Approves design solutions/tested methodologies and ensures that appropriate documentation is prepared.
  
• Effectively uses appropriate tracking, metrics and reporting systems to manage, report and escalate issues.
  
• Interacts with other IT team members to ensure successful and smooth completion of projects.
  
• Regularly meets with users, vendors and IT staff to develop/modify system specifications.
  
• Able to clearly and effectively interpret IT and technical information for communication to upper management keeping them well informed of activities, needs or problems.
  
• Focuses on staff technical and professional development.
  
• Ensures that all team work conforms to established P&Pâ??s, along with staff compliance to regulatory requirements.
  
• Keeps staff up to date and informed on new/revised P&Ps.
  
• Establishes and monitors standards of performance for staff.
  
• Performs risk assessments and develops corrective actions.
  
• Develops and prepares reports, business case analysis as requested.
  
• Hires and transitions employees to maintain appropriate staffing levels.
  
• Directs the creation and approval of P&Ps.
  
• Evaluates employee job performance according to established standards.
  

Requirements:

• Must be at least 21 years of age.
  
• Bachelor??s Degree in Information Technology or equivalent experience preferred.
  
• Ability to act as a central point of contact responsible for all products considered enterprise-level collaboration, business intelligence or equivalent systems as assigned to the team
  
• 5+ years of professional, proven leadership experience delivering enterprise-level, cross functioning mobility, WiFi, digital and online solutions to support Marketing business demands.
• Understanding of playerâ??s club loyalty program, offer management execution from delivery to redemption a plus.
  
• 5+ years of experience with multi-tasking ownership of multiple department-specific data presentation and/or business intelligence solutions and driving adequate vendor communication
  
• 3+ years of experience leading, or contributing to, corporate social strategy plan, policy creation, tool selection and execution in a large company environment.
• Strong ability to partner with business to set and evolve enterprise content management strategies, road maps and product selection, as well as suggest process improvements to streamline procedures.
• Technical or computer science background strongly preferred.
• Experience evaluating project requests and proposals for viability, assist with requirements definition, and advise on potential impacts to existing applications.
  
• Ability to participate with Project Management and other teams to estimate total project cost if necessary.
  
• Ability to work closely with Project Managers to ensure that projects remain on target.
  
• Passionate about keeping abreast of emerging business and technological trends.
  
• Ability to regulate provisioning of resources while providing project leadership to identify available solutions, project cost, resource, and time forecasts.
  
• Must be able to obtain/maintain any necessary certifications and/or licenses.