Responsibilities

• Role will involve direct client interaction (phone & email), actively engaged monitoring & managing of online campaign performance using industry and proprietary tools, and personally instituting necessary search engine optimization campaigns to deliver clients increased keyword rankings.
• Training on specific products and systems will be provided. Intermediate understanding of SEO and SEM principles is strongly preferred.
• Client management relationship building skills and experience are also essential.
• This is an excellent opportunity to leverage online marketing experience with a company that provides solid value to our clients by: finding the best potential buyers searching online, locally, for specific products and services, and driving contacts.
• Leverage SEM, SEO and local internet marketing tactics to drive desired results.
• Within established timelines: implement new client programs, measure performance, and implement campaign improvements for existing clients? online marketing programs.
• Recognize and capitalize on potential client upsell opportunities.
• Set proper expectations with the client.
• Interact with customers in a focused and passionate manner to ensure positive experiences on every contact.
• Use of proprietary tools for efficient daily monitoring of client site success.
  

Qualifications

• 2 ? 4 years of online marketing experience preferred.
• Strong analytical skills & understanding of internet campaigns and optimization
• Including localized internet marketing.
• Strong comfort level with Google Analytics, AdWords and SEO/SEM related industry tools preferred.
• Experience managing customer relationships in client facing role with ability to retain and upsell.
• Excellent interpersonal skills including strong verbal and written communication.
• Particular emphasis on having strong phone interaction skills.
• Ability to handle a large number of clients, meet deadlines, manage priorities and communicate progress as needed.
• Capable of using data/reports to discover and then implement optimization/campaign performance improvement recommendations.
• Ability to quickly learn and internalize new concepts, particularly in an environment of discovery, change and continual improvement.
• Demonstrate flexibility to take on evolving responsibilities in an entrepreneurial environment.
• Strong ability to multitask and organize.
• Able to work within a strong team environment AND with little supervision.
• Knowledge of website design and HTML an asset, but not required.
• Post-secondary education preferred.