Job Responsibilities

• In collaboration with payroll stakeholder, develop payroll processing, create check-list, and continue to develop SOP (standard operating procedure).
  
• Prioritizes workload, develops and recommends changes in payroll processing procedures.
  
• Provide hands-on payroll processing support to ensure payroll deadline are met.
  
• Act as the first point of escalation for payroll administrators by providing support, and â??how toâ?? instructions by leveraging SOPs.
  
• Monitor the â??shared payroll email inboxâ?? to ensure proper processing action has been taken place
  
• When necessary, response diplomatically to customers/station concerns &/or complaints on behalf of the payroll team, and put through corrective actions
  
• Provide daily coaching to Payroll Administrators on end-to-end payroll processing, labour legislation, and internal procedures.
  
• Conduct regular team handles or team meeting to provide new or updates instructions, while building a supportive team relationship.
  
• Oversees, and reviews the work of the payroll support staff by conducting performance reviews.
  
• Provide coaching and guidance to help develop team members and advance their capabilities and careers.
  
• Ensure proper controls, improvement, and efficiency of payroll function.
  
• Produce any necessary ad-hoc reports when required for internally HR/Payroll team, customers, or required by the union representatives.
  
• Must establish and maintain strong and meaningful relationships with stakeholders (various station Payroll departments, HR, Finance, GM).
  
• Engage and encourage a team-spirit environment.
  

Qualifications and Competencies

• An undergraduate degree, preferably in HR, Finance, or Business and/or equivalent experience
  
• Minimum 5 years of working experience in payroll preparation and processing
  
• Require at least 2 years in a leadership/supervisory role
  
• Bilingual (English/French), both spoken and written
  
• Solid knowledge of Ceridianâ??s Dayforce HCM is highly desired
  
• High proficiency with Excel (pivot tables and lookups)
  
• Good knowledge of the Canada Labour Code and unionized environment
  
• A certified payroll professional would be considered an asset, but not required
  
• We are looking for a service minded Payroll professional with solid leadership skills. Your personal characteristics include strong interpersonal, good teamwork capabilities and team commitment.

Leadership Ability: - daily guidance, instruction, and provide conflict resolution when required * Payroll Process: - ability to multi-task and work effectively in a fast-paced, high stress unionized & non-unionized environment * Customer Orientation: - strong desire and commitment to help others meet their needs

Flexibility: - readily embraces change and creates momentum to successfully implement new ideas and projects.

Teamwork: - works cooperatively with others.

Initiative: - acts in a self-directed way, by taking effective action before being directed.

Detail Orientation: - concerned with ensuring the accuracy, quality, and orderliness of work and information.

Conceptual Thinking: - can understand a situation or problem by identifying patterns or connections, and addressing key underlying issues