CANDIDATEPROFILE

Required

Educationand Experience

• 5+ years experience in developing software with expert-levelexpertise in multiple programming languages and methodologies
  
• 3+ years experience in IBM Mainframe software development usingCOBOL and DB2 database
  
• 3+ years experience in IBM z/OS related utiliites
  
• 3+ years experience with application development tools
  
• Undergraduate degree or equivalent experience/certification
  

Preferred

• Graduate degree
  
• Technology certifications
  
• Experience in Reward, Guest or other loyalty applications
  
• Experience in waterfall and/or agile software methodologies
  
• Experience in configuration and migration management
  
• Demonstrated ability to anticipate future software engineering opportunities
  
• Technology leadership experience in a sourced environment
  

CORE WORK ACTIVITIES

• Technical Leadership
  
• Trains and/or mentors other team members, and peers asappropriate
  
• Provides financial input ondepartment or project budgets, capital expenditures or other cost/resourceestimates as requested
  
• Identifies opportunities to enhancethe service delivery processes.
  

• Performs complex quantitative and qualitative analyses forservice delivery processes and projects.
  
• Facilitates achievement of expected deliverables and obligationsof Services Providers
  
• Validates completeness of requirements prior to Service Providersolutioning
  
• Ensures all projects follow the defined development and businesscase processes
  
• Ensures proper coordination with appropriate IT and vendorrelations teams
  
• Provides consultation for routine and complex systemsdevelopment
  
• Ensures early warning to the business stakeholder executivesregarding degraded or missed service levels
  
• Coordinates with Operations and Infrastructure teams fordeployment and production support activities
  
• IT Governance
  
• Follows all defined IR standards and processes (i.e. ITGovernance, SM&G, Architecture, etc.), and provides input for improvementsto the appropriate process owners as needed
  
• Maintains a proper balance between business and operational risk
  
• Follows the defined project management standards and processes
  
• Service Provider Management
  
• Validates that Service Providers develop and manage respectiveaspects of a project plan, including schedules, deliverables, and appropriatemetrics.
  
• Makes short term plans for the team to effectively utilizeresources
  
• Monitors Service Provider outcomes
  
• Reviews estimates of work effort for client project provided byService Providers for accuracy
  
• Facilitates timely resolution of service delivery problems andminimizes the impact to clients