Ecommerce Director Loc:Santa Barbara, CA
100,000 - 200,000
Job Description:
Responsibilities
- Develop and drive online strategy to position brand for significant online sales and digital presence
- Responsible for P&L, including on-going management and reporting
- Day-to-day oversight of online channel including operational strategies, cross functional partnerships and necessary trouble shooting
- Work with existing team to identify opportunities for increased traffic and customer acquisition
- Ensure optimal IA for incoming and repeat site traffic in order to drive maximum revenue per visit
- Continually identify site improvement strategies and new technologies to deliver best-in-class user experience
- Drive customer loyalty and retention campaigns
- Establish and cultivate a culture of test and learn - owning and managing on-going optimization plan
- Define strategic metrics and design reporting workflows to evaluate impact of key initiatives and campaigns
- Identify consumer profiles and behavioral patterns to inform consumer segmentation, content and buying strategy
- Be a market expert on latest trends, solutions and techniques to inform relevant strategies and solutions
Qualifications
- Bachelora??s degree in Marketing or Business discipline required
- Minimum 13+ years of experience within high transactional eCommerce space and an understanding of the greater eCommerce ecosystem
- Forward-thinking leader
- Experience defining and implementing innovative solutions and content strategies that led to growth within an online channel
- Demonstrated understanding of prospect and consumer eCommerce methodologies, practices and operations across digital devices, including desktop, mobile, tablet, etc.
- Proven ability to utilize quantitative inputs to identify trends and behaviors and subsequent actions to drive improvements in the online channel
- A desire to act as a true team player to help grow a foundational department and proven success driving results through cross-functional collaboration
- Desire and ability to work in a dynamic and creative environment
- Possess a high tolerance for flexibility and adaptability
- An ability to take complex issues or technologies and frame them simply for internal and external audiences
- Highly proficient in Google Analytics, Microsoft Excel and PowerPoint
- Experience working with Amazon or other marketplaces