Rate:Open

• Assist business systems configuration department and internal stakeholders in systems support, expertise and guidance for Operations core and ancillary applications (QNXT, CES, Microdyn, Trinisys)
• Act as a liaison and lead with Tri Zetto, vendors and varying SWH business partners to drive project completion and roll out of applications, integrations, processes, and fixes
  
• Assist with the creation of test plans, testing, documenting and tracking issues and ensuring timely issue resolution
• Create new reports and modify existing reports using industry standards and best practices
  
• Perform ad-hoc data analysis and determine when repetitive ad-hoc requests should be included as standard reporting
• Optimization of application configuration through analysis of existing applications in conjunction with departmental processes and procedures
  
• Organize data and conduct analysis to research and troubleshoot operational deficiencies.
  
• Adhere to a standard processes for evaluation of deficiencies and provide appropriate communication on the problem and resolution.
• Schedule, coordinate and facilitate requirements with the business to identify and drive complete requirements and innovative solution design
  
• Collaborate with relevant departments on performance and regulatory projects to define and document requirements for new functionality, test solutions, and support implementation
• Maintain close alignment with all internal and external stakeholders
  
• Promote continuous improvement through data mining and analytics
  
• Other functions as needed or directed by management
  

• 5+ years of experience in related business/data analyst roles
  
• Experience with an alyzation or optimization of claim processing or clinical systems preferred QNXT experience
• Experience with Tri Zetto products preferredâ?¢ Participation in system implementations, upgrades and/or integrations
  
• Experience in leveraging data to analyze business processes and to provide process improvement recommendations
• Ability to work effectively independently and as part of a team
  

• Demonstrable proficiency in writing and modifying complex SQL
  
• Strong understanding of application programming, database and system design
  
• Strong understanding of database architecture and schemas
  
• Microsoft Office (Visio, Excel, Word)
  
• Project Management skills
  
• Research, critical thinking and problem solving skills with the ability to retrieve and analyze data from multiple sources
  
• Effective verbal, written, and interpersonal communications skills