• Essential Functions And Principal Accountabilities
  
• Provide technical support to system users
  
• Work with team to triage day-to-day production issues and identify short term/long term fixes
  
• Track and appropriately escalate production issues
  
• Support application releases and change management functions
  
• Prepare and maintain comprehensive administrator documentation
  
• Support corporate proprietary and 3rd-Party purchased applications
  
• Identify, Document, and Report software bugs/functionality issues to vendors and monitor for corrective action
  
• Interface between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
  

Requirements

• Bachelor's degree in computer science or information systems. Oil & Gas industry familiarity.
  
• 3+ years of information systems expertise, including:
  
• Demonstrated application expertise with P2/Merrick Suite including ProCount, Carte, eVin, PetroRegs, and auxiliary modules
  
• Working knowledge of Landmarkâ??s TOW/cs software
  
• Gather and document business requirements
  
• Develop specification documents
  
• Design workflow charts and process maps
  
• Working knowledge of relational databasesâ??Oracle, SQL Server
  
• Working knowledge of query/reporting toolsâ??SSIS/SSRS, TOAD, Crystal Reports/Business Objects, SpotFire
  
• Working knowledge of Microsoft products: Word/Excel/Access/Visio
  
• Experience with QC/QA software testing procedures