Responsibilities:

• Interact with cross-functional teams to deliver projects within committed time frames.
  
• Support Lead Management, Loan Origination and overall Lending Platform initiatives through analytical projects, providing strategic insights, and requirements documentation to the organization.
  
• Identify opportunities to use automation and data to improve business performance.
  
• Provide clarity and guidance when working with developers to solve technical and analytical issues.
  
• Deliver clear written and oral communication with analysts, IT and internal customer teams.
  
• Understand how various issues impact other departments.
  
• Lead the planning and implementation of projects, project planning and timelines
  
• Assemble, coordinate and provide direction to the project team
  
• Track project deliverables using appropriate tools
  
• Monitor and establish a communication schedule to report on progress to all stakeholders
  
• Implement and manage project changes and interventions to achieve project outputs
  
• Project evaluations and assessment of results
  

Professional Qualities:

• Effectively applies our methodology and enforces project standards
  
• Strong leadership and multitasking abilities
  
• Excellent communication and interpersonal skills
  
• Facilitates team status meetings with project team
  
• Keeps project team well informed of changes
  
• Effectively communicates relevant project information to superiors
  
• Resolves and/or escalates issues in a timely fashion
  
• Inspires coworkers to attain goals
  
• Identifies opportunities for improvement and makes constructive suggestions for change
  
• Keeps track of lessons learned and shares those lessons with team members
  

Education and Experience:

• Encompass360 experience required
  
• Qualification in project management or equivalent experience
  
• Knowledge of project management techniques and tools
  
• 5 - 10 years direct work experience in project management capacity and business analyst positions
  
• Proven experience in people management
  
• Proven experience in strategic planning
  
• Proven experience in risk management
  
• Proven experience in change management
  
• Proficient in project management software