• Works with stakeholders and internal clients to identify information system and reporting requirements
  
• Plans, monitors and manages project activities to ensure projects are delivered on time and within scope and budget
  
• Plans, develops, tests and implements approved upgrades, enhancements and solutions to OCH information systems, engaging vendors as needed
  
• Conducts workflow analysis, design and development in order to support business processes
  
• Conducts impact and risk assessments for proposed IT changes and provides recommendations to mitigate these risks
  
• Performs data analysis across multiple data sources
  
• Develops, tests and deploys enterprise reports that may span multiple applications
  
• Identifies opportunities for improvements to OCH business processes that are IT enabled
  
• Maintains an in-depth understanding of system interfaces and data sources across the organization
  
• May be required to prepare and deliver presentations to a diverse group of stakeholders
  
• Maintains professional and technical knowledge in the information systems and technology field
  
• Promptly reports all workplace accidents or incidents and unusual or dangerous work conditions
  
• Represents OCH in a professional manner and treats all work related contacts with respect and courtesy
  
• Works in collaboration with other staff in a team approach to service delivery
  
• Works in alignment with OCH values, interests and strategic objectives
  
• Performs work in compliance with statutory requirements, including all applicable Occupational Health and Safety legislation, Municipal Freedom of Information and Protection of Privacy Act, and OCH policies and procedures
  

QUALIFICATIONS/EXPERIENCE:

• A typical candidate will have the following qualifications and experience. Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge and ability warrant.
  
• Completion of a University Degree or Post-Secondary education in Computer Science, Information Technology, Business Systems, or a related discipline
  
• A minimum of five (5) years experience with Information Systems including experience in requirements gathering, business process analysis, deployment and troubleshooting
  
• Demonstrated project management experience
  
• Experience with enterprise reporting tools (e.g., SQL Server Reporting Services) and dashboard development
  
• Project Management and ITIL Certification are desirable
  

KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge of best practices related to IT system implementation
  
• Knowledge of systems design and integration methodologies
  
• Knowledge of workflow design and development
  
• Knowledge of SQL in Oracle and MS SQL Server databases
  
• Knowledge of Excel, Word, PowerPoint, Access, MS Project, and MS Visio, database applications, and other standard corporate software
  
• Knowledge of project management principles and practices
  
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
  
• Knowledge of other applicable legislation, including the Municipal Freedom of Information and Protection of Privacy Act
  
• Knowledge of SQL Server Reporting Services and Agresso Business World is an asset
  
• Knowledge of finance, human resources, and payroll systems is an asset
  
• Knowledge of building management and tenant service delivery is an asset
  
• Proven analytic ability, including the ability to define complex problems and recommend solutions
  
• Implementation of enterprise reporting, development of dashboards, real-time analytics, data warehouse solutions, and Business Intelligence/Analytics
  
• Ability to analyze requirements, construct workflow diagrams, assess system capabilities, write specifications, and streamline and automate business workflows
  
• Demonstrated initiative and an ability to work both independently and as an effective member of a team
  
• Excellent organizational skills include the ability to manage competing priorities and meet deadlines
  
• Ability to effectively communicate and build rapport with a diverse group of stakeholders across the organization
  
• Excellent written and verbal communication skills in English allowing for the explanation of technical matters to non-technical users in a manner which addresses their needs
  
• Demonstrated ability to maintain a positive attitude and remain results focused in a dynamic environment
  
• Ability to identify and implement ongoing business process improvement
  
• Ability to use information technology such as mobile devices and computer systems in the performance of work
  
• Understanding of the values, vision and mission of Ottawa Community Housing and a commitment to support those objectives
  

LANGUAGE REQUIREMENT :

• Oral fluency and reading and writing abilities in English are required
  
• Oral fluency and reading and writing abilities in French are an asset