August 15, 2017

Job description: Senior Business Analyst consultant (Experience with City Gov't, Water Revenue and Billing experience is a must have)

Do not send candidates if they do not have the above City Gov't experience.

US citizen or GC preferred but will accept H-1b.

Requirements: 

Thorough knowledge of the following is required: 

• BASIS2 • .NET • JAVA • IMS • Oracle 11 • VSAM • COBOL • SQL • MVS JCL • FTP 

• ACH payment format • Knowledge of Relational Database Structures

Our client requires Business Analyst support with major concentration on technical assistance to speed and aid the implementation of a new billing system. City Govt client seeks an advocate to partner with existing technical structure while serving to bridge the understanding gap between business and technology.

These applications are time sensitive and could result in delayed or loss of revenue and may have a negative impact on Clients mission of providing quality customer service. The Business Analyst would assist CLIENTS management and end users to achieve full functionality of essential processes within the billing environment. Specifically, this team would provide support by helping to efficiently meet the goals, regulations and mandates of the following tasks: • Evaluate interface layouts for efficiency and effectiveness; study timings in relationship to collection agency placements and make recommendations or modifications accordingly. • Review technical solutions proposed by the billing system developers • Act as liaison with business and billing system tech team • Work with the business and billing system tech team to reach appropriate solutions that produce a desired outcome • Suggest alternate work flow solutions due to system design • Act as liaison with third parties’ interfaces • Assist in development of work flow process for Utilities Services Tenants Rights Act (USTRA) • Serve as intermediate to aid in the timely filing of Bankruptcy Proof of Claims and other Bankruptcy matters • Recommend solutions for the migration of a requisite number of eligible accounts from various stages of enforcement to Municipal Court • Assist in the development and promptness of referring accounts to multiple third party vendors • Attend meetings with business users and billing system tech teams in the role of business advocate.

 Assist in requirements definitions; bridge understanding gap between CLIENTS and tech team to speed up the implementation schedule • Create test case scenarios • Perform scenario testing; define steps necessary for testing along with expected results, create relationships between test cases and requirements; manage changes to test cases when requirements change; track results, and measure progress • Assist in the review of system functionality and tech team deliverables • Review functionality of the payment agreement system for bugs and process improvements • Perform Quality Assurance testing to partner with existing QA efforts • Review reports and balancing • Offer solutions for CLIENTS’s Zip Check process when anomalies occur • Make recommendation for process improvements • Advocate for technical needs and enhancements to the billing system • Performance testing • Verify that goals and business requirements that have been identified are being met • Assist business in technical or process issue resolution • Assist in reconciliation process between business and third party collection agencies • Share in identifying and documentation of red flags • Evaluate and assist in managing legacy data after conversion • Update and support data warehouse providing user ability to query data as needed • Assist in managing vacant property data for identification and eligibility for write-off •