Job Profile

• Works in support of the LOB Risk Management program. Helps to ensure line of business compliance with risk management objectives, as directed.
  
• Supports the design and development of the risk management programs to meet business and regulatory expectations.
  
• Under supervision, supports the execution of the risk management programs (e.g. - business self-assessment and quality reviews) within or across the lines of business. May participate in consultation to execute the program components.
  
• Works to develop risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit).
  
• Under direction, participates in risk initiatives, business as usual activities, ad hoc requests, and identifies risk exposures.
  

Core Competencies

Manages Risk - Basic Experience

Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus - Working Experience

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

Job Specific Competencies

• Products And Services - Basic Experience
  
• Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
  
• Standard Operating Procedures - Basic Experience
  
• Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
  
• Process Management - Basic Experience
  
• Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
  
• Effective Communications - Working Experience
  
• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  
• Decision Making And Critical Thinking - Basic Experience
  
• Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
  
• Accuracy And Attention To Detail - Basic Experience
  
• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
  
• Managing Multiple Priorities - Basic Experience
  
• Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
  
• Data Gathering And Reporting - Working Experience
  
• Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.
  
• Operational Risk - Basic Experience
  
• Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.
  

OPERATIONS - BACK OFFICE - Basic Experience

Knowledge of and ability to implement the practices, processes, technologies, and applications associated with banking transaction processing and records management.

Required Education And Experience

• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.