Network & Technical Support Specialist Location Vancouver, Canada
100,000 - 200,000
Job Description:
Resolve hardware and software technical issues according to their priority
Remediate all workstation, software patches, updates and upgrades
Technical Administration & Documentation
Monitor, administer and support servers in a â??Highly Availableâ?? environment
Set up new employees including credentials, software, workstation, telephone and printers
Facilitate the purchasing and deployment of technology equipment
Ensure adequate hardware and software is available (including backup hardware)
Create, maintain and validate backup jobs including Cloud copies
Maintain adequate security levels where required on all systems and applications
Maintain and monitor Office and Warehouse building access and security systems
Coordinate the IT portion of operational or administrative projects
Communication
Report on Server and Systems status
Report system outages in a timely manner
Inform users of support reques