Manhattan OMS Configuration Lead
Columbus, OH
Job Description:
REQUIREMENTS:
Own and help develop operationally efficientConfiguration management for the Manhattan OMS and OMNI CHANNEL system
Deliver functional innovations in support of OMS andcustomer service business needs; progressing ideas from concepts to full scaleimplementation with focus on flexibility, reuse, and overarching extensibility
Ability to work independently in a fast paced environmentwith minimum over sight
Develop high level functional design documents andbusiness workflows
Independently lead Design, development, delivery anddrive implementation of projects on the Manhattan OMS suite
Own functional configuration plan and assist in releasemanagement to maintain integrity of configurations across environment
Provide functional expertise in establishing processesand procedures and best practices specifically for OMS/OCF Manhattan platformand also in the ecommerce larger eco system that includes ATG, 3rd partysystems (e.g., CyberSource, AVS, Vertex, Responses, SVS etc. ) and legacysystems (e.g., Supply Chain, RMS, Sales Audit etc.)
Works under limited direction of management withdifferent teams in the broader ecosystem
Build and maintain a knowledge base for functionalexpertise that can be operationalized for projects and support
Work with Platform Engineering and release teams toautomate configuration to reduce costs, risks and time to production
Willing to be on-call to support the build environmentand participate 24X7 support operations on rotation basis as needed
CORE SKILL SETS:
At least 3-5 years’ experience in Manhattan OMS asFunctional lead.
At least 5 years’ experience in OMS and OMNI CHANNELSpace
At least 4-5 years’ experience in major retail industry
Hand on Experience with Manhattan OMS Suiteconfigurations
Ability to collaborate with other technical team members
Ability to work independently with minimal direction andprovide guidance to team members and help build a strong team
Excellent interpersonal, verbal and written communicationskills
Strong analytical thinking, troubleshooting and problemsolving skills within complex enterprise systems
Experience working in a shared services environment is aplus
Bachelor’s degree in Computer Science or related field
ENVIRONMENT:
Shared services environment with multiple offshore/remoteteams
Matrix organization with teams consisting of internal andexternal resources
Rapidly changing environment from a people/process andtools perspective