Responsibilities Monitor Oracle ERP applications performance and architecture and maintain the Cloud ERP reliability, integrity and recoverability Strong knowledge of Oracle ERP applications with Oracle ERP Cloud as an administrator Add and manage users and provision roles and data access sets based on organization-defined data security policies and user role matrix defined by the business Update and implement user security and roles within Oracle ERP Cloud Security based on functional documents provided by project team Build custom roles by tailoring Oracle seeded roles as per the business requirement Review and audit end user accounts, permissions, and access rights Align segregation of duties and security profiles Develop ERP KPIs and Metrics Reports and Dashboards using PowerBI Deep understanding of SDLC, IT Change Control processes, Deployment Methodologies and Application Server Life Cycle Management Meet SLA's with the business stakeholders, monitoring and reporting on those service levels, and escalating when service levels are not met Perform service-specific maintenance and administration tasks View and monitor service detail and service notifications related to patching/critical updates/downtime Manage accounts and subscriptions Export metric data for a service instance View account usage and provide reports Manage all Service Requests (SRs) with Oracle Cloud operations to coordinate and complete any Administration tasks Works with internal staff, 3rd party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages Monitors and communicates system performance metrics and works with internal staff and 3rd party vendors to resolve any issues Manage Environments (Sandbox to Production) SDLC Secure Oracle Fusion Applications Enterprise Manager Cloud Control Monitor an Oracle Fusion Applications Environment Manage Oracle Enterprise Scheduler Service and Jobs Manage Search in Oracle Fusion Applications Back Up and Recovery Oracle Fusion Applications Perform System Maintenance Tasks Prepare to Troubleshoot Using Incidents, Logs, Quick Trace, and Diagnostic Tests Troubleshoot and tune All Layers of Fusion Framework Applications Tier, Middle Tier & Identity Management , WebCenter Portals & Reports | 