Business Process Analyst, Loc: Clemson, SC Full Time

Job Description:

35% - Essential - Serves as the primary contact person in the Office of Student Financial Aid regarding the Banner Data Management System (BDM) and the Dynamic Forms electronic forms software. Creates and manages the auto indexing process, including creating new aid year forms, updating the Application Programming Interface between Dynamic Forms and Banner, updating batch files needed for automated processes. Troubleshoots issues with electronic forms and trains staff to review, reject, or update processed forms.

25% - Essential - Performs review and processing of dictated caseload, which includes but is not limited to: clearing SAR C-Flags, resolution of conflicting information, award revisions and rejected disbursements. Assists the team lead with spring and summer processing and awarding. Assist in ensuring compliance with federal and state regulations and school policies.

25% - Essential - Complies the annual report and submission of the annual common dataset information. Creates SQL queries to compile data for office file review. Creates policies and procedures regarding office processing reports and maintains the database of queries. Works as part of the Student Financial Aid IT staff to maintain the office processing schedule and updates as needed with new aid year and term codes as needed. In coordination with Enrollment Management staff, assists with the creation of strategic reports.

10% - Essential - Ensuring compliance with federal data-sharing rules, serves as the primary point of contact for access requests to any strategic and operational reports containing financial aid information from campus partners. Determines appropriateness of such requests and relays the recommendation to the Associate Director. Manages all financial aid office end-user security classes and security requests, including confidentiality paperwork, network access, and username creation. Completes an annual audit of all security classes and users.

5% - Essential - Serve as back-up for the electronic transmission of data between the Institution and the federal processor by importing the Institutional Student Information Report (ISIR) from the Central Processing System (CPS) and importing Direct Loan and Pell grant data files from the Common Origination and Delivery (COD) system in Banner daily. Assist with resolving issues related to ISIR Data Load. Other duties as needed.

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