Basis (TM) Support Analyst Location: Houston , TX Duration: 6-to-9-month contract
Houston, TX
Job Description:
Experience doing Software Implementation
Basic's (not SAP BASIS) :
- Basic accounting understanding
- Use of MS report builder or any other tool like it
- MS Office skills
- Good communication skills
- Understanding of the software development lifecycle and exposure to IT projects
- Understanding of business process and process improvements
Additional notes:
Do you have additional examples of tasks they will be doing on their day to day specifically regarding SQL and report building?
- The person will be required to execute several scripts (already written), but needs to know how to run them and take the necessary steps
- Adjust some of the existing reports based on new needs, not very often but takes time.
- The person may need to extract data for the business as requested, not very often
Would this person be the main point of contact for troubleshooting issues regarding Basis?
- Yes, the person will talk to the end users and troubleshoot
- I will be there to support as well so that person will not be alone
Will they interact with the software vendor for escalations?
- Yes, we do have a support contract with the vendor, so they are available for us when we need them.
Can you shed lighter on the need for accounting knowledge?
- Basic understanding, we don't do accounting in Basis but need to identify the revenue, expenses
If they have experience with Rental Software and or TMS it would be great