Basis (TM) Support Analyst Location: Houston , TX Duration: 6-to-9-month contract

Houston, TX

Job Description:

Experience doing Software Implementation

  • Knowledge of Transportation Management solutions, specifically
  • Basic's (not SAP BASIS) :

    • Basic accounting understanding
    • Use of MS report builder or any other tool like it
    • MS Office skills
    • Good communication skills
    • Understanding of the software development lifecycle and exposure to IT projects
    • Understanding of business process and process improvements

    Additional notes:

    Do you have additional examples of tasks they will be doing on their day to day specifically regarding SQL and report building?

    • The person will be required to execute several scripts (already written), but needs to know how to run them and take the necessary steps
    • Adjust some of the existing reports based on new needs, not very often but takes time.
    • The person may need to extract data for the business as requested, not very often

    Would this person be the main point of contact for troubleshooting issues regarding Basis?

    • Yes, the person will talk to the end users and troubleshoot
    • I will be there to support as well so that person will not be alone

    Will they interact with the software vendor for escalations?

    • Yes, we do have a support contract with the vendor, so they are available for us when we need them.

    Can you shed lighter on the need for accounting knowledge?

    • Basic understanding, we don't do accounting in Basis but need to identify the revenue, expenses

    If they have experience with Rental Software and or TMS it would be great


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