Key Responsibilities

• Forecast, Report and Analysis
  
• Responsible for growing online sales for B2C and SME markets in accordance to target and HQ strategy
  
• Forecast sales on CX.com and COTS (Corporate Travel Solutions Program), implement appropriate strategies to optimize revenue performance on CX.com
  
• Benchmark results consistently to ensure business targets are achieved
  
• Develop insights and recommendations on site metrics such as traffic and conversion data to Revenue Management, Marketing and HQ Digital Retail teams
  
• Work closely with Marketing and PR departments for fare promotional support.
  
• Identify, analyze and report trends in traffic and customer behavioral data on website
  
• Conduct competitive analysis and provide useful findings to cross-functional teams
  
• Generate monthly reports on revenue performance from multiple data sets for executive teams in US & Hong Kong
  
• Data Management
  
• Oversee all sales related content on CX.com & COTS to ensure fare display accuracy
  
• Work with local agency, IT and HQ teams to ensure website functions are monitored and optimized on a regular basis
  
• Update price changes on website as often as needed
  

Qualifications/Experience

• BA/BS degree, preferably in Finance, Accounting, Economics or equivalent experience
  
• Minimum 1-2 years of experience working in an e-Commerce role
  
• Demonstrated ability to identify, understand, and support business opportunities
  
• Strong analytical skills in Microsoft Excel, good knowledge of PowerPoint
  
• Experience with Coremetrics, Google Analytics &Adobe CQ5 is a plus
  
• Solid knowledge of the international airline industry and market
  
• Ability to produce results and meet/ exceed business goals.
  
• Superior problem-solving, time management and organizational skills
  
• Good interpersonal and communication skills